In order for every client’s experience
to be enjoyable, we would appreciate your adherence to the
following:
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Reservations
Your spa appointment is reserved
exclusively for you. Please make reservations in advance
to ensure availability by calling us at: 949-582-3551
A credit card is required to reserve an
appointment, so please have your information ready when
calling in order to for us to help
you most efficiently. |
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Please limit
shower time as it will be counted towards your session
time. |
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We accept Mastercard,
Visa, Discover and American Express |
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Pura Vida Day Spa reserves
the right to refuse service, without a refund, for
inappropriate actions or use of language. |
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We ask that you keep
your conversation volume low and refrain from the
use of cell phones/pagers while at the Pura Vida
Day Spa so you and others can enjoy a peaceful experience. |
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Although
we love children, please do not bring them with you
unless they are receiving Treatments at the spa and
accompanied by an adult at those Treatments. |
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We are not
responsible for lost items. |
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Cancellations
Should you need to cancel or reschedule
your appointment, please notify us 24 hours in advance
to avoid being charged in full for your scheduled Treatments. |
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Please arrive
on time for your appointment.
In order to receive
the full spa experience, it is best that
you arrive on time as we will be unable
to extend your service time. We will
hold your appointment for 10 minutes,
after which, we may give it away. You
are still obligated to pay for the original
service and time scheduled. |
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In appreciation to the staff for outstanding
service, gratuities may be given at your discretion. All
gratuities are appreciated. |
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